Careers
Old Town Hot Springs is an equal opportunity employer dedicated to building an inclusive and welcoming environment for all who wish to join our team.
Weโre honored to be recognized as the โBest Place to Workโ in the Best of the Boat contest! Our team is passionate about providing exceptional and impactful health and wellness experiences for our valued members and guests. We remain dedicated to cultivating an outstanding workplace culture and offering a competitive benefits program for our full-time employees.
We encourage you to explore the opportunity to join our award-winning team, where the talent, dedication, and collaboration of our team members are key to our ongoing success.
Aquatics
Lifeguard
Certification Requirements & Hiring Incentives:
- A valid American Red Cross Lifeguarding Certification is required for this position.
- Uncertified applicants: Certification courses are available by Old Town Hot Springs, Manager can provide additional details and course availability.
Physical Requirements:
ยท Must be at least 15 years old.
ยท Must be a skilled swimmer and able to pull weight through the water.
ยท Must be physically able to rescue someone drowning or injured in the water.
ยท Prolonged periods of being outdoors.
Swim Instructor
Job Title: Swim Instructor
Position Overview: The Swim Instructor, following American Red Cross guidelines, provides individual and/or group lesson instruction to students 6 months old โ adults.
Essential Job Functions:
- Supervise students during class time and be responsible for their safety.
- Provide students with the opportunity to learn swimming skills based on ability level and American Red Cross standards.
- Provide specific and constructive feedback to students verbally and via end of session report cards to enhance learning and understanding.
- Motivate students to excel
- Provide set up and clean up for each class.
Other Responsibilities:
- Be familiar with emergency procedures and pool rules.
- Other duties as assigned by supervisor.
ย Requirements:
- Current American Red Cross Water Safety Instructor certification.
Pay and Benefits:
- Flexible schedules
- OTHS membership for you and discounted memberships for your family
- Starting at $23 per hour
- Bonus opportunities
- Schedules available: Part-time available
Part-Time Assistant Swim Coach
Job Title: Part-Time Assistant Swim Coach
Position Overview: The Part-Time Swim Coach supports the safe, inclusive, and progressive development of swimmers in accordance with USA Swimming guidelines. This role is responsible for leading practices, developing athletes’ technical skills, promoting team spirit, and maintaining a positive and motivating environment for all participants. This is a year-round, part-time position starting in December.ย
Essential Responsibilities:
- Lead and organize structured swim practices for age-group and/or competitive swimmers.
- Ensure swimmer safety and uphold all USA Swimming and facility safety protocols.
- Teach and reinforce proper stroke technique, starts, turns, and race strategies.
- Foster a positive team culture focused on respect, sportsmanship, and individual improvement.
- Communicate regularly with swimmers and parents regarding goals, progress, and meet information in a respectful, hospitable, and professional manner.
- Provide real-time feedback and correction during practices and competitions.
- Support meet preparation and attend scheduled swim meets when required.
- Set up and clean up equipment for practices.
Other Responsibilities:
- Enforce facility and pool rules to ensure a safe and respectful environment.
- Respond calmly and appropriately to all emergencies; know and follow all emergency procedures.
- Attend required trainings, staff meetings, and maintain ongoing certifications.
- Perform other duties as assigned by the Head Coach or Aquatics Director.
Qualifications:
Required Certifications (must be current or completed before start date):ย ย
- USA Swimming Coach Certification, including:
- Athlete Protection Training
- Background Check
- Safety Training for Swim Coaches
- Foundations of Coaching 101
- American Red Cross (or equivalent) CPR, First Aid, and AED certification
Preferred Qualifications:ย ย
- Prior coaching experience with youth and/or competitive swimmers.
- Strong understanding of stroke mechanics and training principles.
- Ability to inspire and motivate athletes at all skill levels.
- Excellent communication and interpersonal skills.
- Positive, enthusiastic, and team-oriented mindset.
Work Environment & Physical Requirements:ย ย
- Willingness to travel as needed for swim meets and team events as scheduled throughout the season.
- Monday-Thursday availability in the afternoons, up to 7 hours total per week.
- Occasional weekend availability for swim meets and team events.
- Must be able to work in an outdoor pool environment in inclement weather conditions.
- Must be able to work in an indoor pool environment for select swim meets.
- Ability to stand for long periods, move quickly, and respond to emergencies in and around the pool.
- May need to lift/move equipment up to 25 lbs.
What we offer:
- $22 per hour
- New OTHS membership for self and discounted membership for immediate family.
- Free slide passes for self
- Guest passes for occasional friends and out-of-town guests
- 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).
Facilities
Safety Manager
Job Title: Safety Manager
Reports to: Facilities Director
Location: Steamboat Springs, CO
Job Type: Full-time
Position Overview: The Safety Manager ensures a safe, welcoming, and respectful environment for all patrons and staff at Old Town Hot Springs. This position leads the enforcement of the Code of Conduct, oversees risk mitigation, emergency preparedness, and facility monitoring. The Safety Manager focuses on proactive safety practices, training, empathetic leadership, and strong cross-departmental collaboration.
Key Responsibilities:
Code of Conduct:
- Investigate:ย Investigate Code of Conduct violations by reviewing available evidence, including video, witness statements, and staff reports.
- Enforce:ย When necessary, enforce the Code of Conduct with empathy and coordinate organizational action, including written warnings, membership suspensions, and issuing trespassing notices.
- Policy Review: As appropriate, review the Code of Conduct, By Laws, and Facility Rules to maintain a safe atmosphere for customers from all backgrounds.
Site Security:
- Parking Lots: Maintain orderly parking lots and monitor for long term / overnight parking.
- Building: Ensure doors, windows, fire exits, and โstaff onlyโ areas are maintained.
- Pool Area: Review the effectiveness of pool area fencing, fire exits, and mechanical room access points.
- Land: Inspect open areas to monitor trespassing, camping, and fence integrity.
Risk Management
- Staff Education: Foster strong teams by proactively training staff members in de-escalation techniques, nonviolent conflict resolution, customer engagement, crisis management, and diffusing tension.
- Emergency Action Plans: In collaboration with all organizational departments, review existing emergency action plans and assist directors in offering impactful staff trainings.
- Incident Reporting & Cataloging:ย Collect incident reports organization-wide, then catalog and compile them into useful statistics to address persistent problem areas.ย Review incident reports and debrief with impacted team members to improve future responses.
- Emergency Equipment: In collaboration with the Aquatics Department and Facilities Department, review available emergency equipment and plan for future purchasing.
On-Site Presence:
- Monitor & Patrol: Proactively patrol all areas on property in person to ensure a safe and pleasant environment for customers. Engage with customers and staff during these patrols to build relationships based in trust.
- Interdepartmental Backup: Be available to back up other teams when things do not go as planned.
- Emergencies: Provide a calm, professional and practiced presence during emergencies while carrying out the Emergency Action Plan.
- Lost & Found: Organize lost and found items. Contact customers, turn over to police, donate or dispose of as needed.
- Asset Protection: Protect company owned items from theft. Monitor retail inventory and pursue strategies to reduce theft.
- Liaison with Emergency Services: Be the point of contact for police and fire department communications.
Additional Responsibilities:
- Special Events: Assist with special events, including annual fundraiser and fitness/aquatic programs.
- Computer Use: Must be able to maintain electronic records, use computers / basic software efficiently, and operate video surveillance software.
Qualifications:
- Education:Bachelorโs degree in emergency management, criminal justice, public safety, or related field preferred, equivalent professional experience also considered.
- Experience: Minimum 1 years of experience in security, crime prevention, emergency response, risk management, de-escalation, crisis management or a related field.
- Certifications: Ability to obtain instructor-level emergency first aid certifications within 180 days of hire (CPR, AED, First Aid).
- Skills:
- Capable of managing emergency and crisis situations.
- The ability to naturally diffuse tension with empathy and authority.
- Willingness to communicate directly with customers and employees in difficult situations.
- Discretion, confidentiality and trustworthiness.
- Excellent organizational skills and attention to detail.
- Strong communication skills for training staff and collaborating with multiple departments.
- Proficient in record-keeping and compliance documentation.
- Ability to manage multiple tasks and prioritize responsibilities effectively.
- Willingness to learn and assist other departments at Old Town Hot Springs.
Working Conditions:
- Schedule:
-
- Primary work hours 2-9:30 pm
- Weekend work required
- Final work schedule subject to negotiation
- This position requires work outdoors, including during inclement weather conditions, and involves physically demanding tasks such as long periods of standing/walking.
- This position requires office / supervisory work.
What we offer:
- $25-29/hour based on experience
- Full-time, on-site position in Steamboat Springs, CO
- Complimentary new Family Membership to Old Town Hot Springs
- Health, Dental, and Vision Insurance options with 80% premium coverage for employees
- Health Savings Account (HSA) available
- SIMPLE IRA with 3% employer match on contributions
- Employee Discounts on programs and services
- Paid Time Off: 80 hours of vacation time accrual per year + 48 hours of sick time accrual per year
Maintenance Technician
Job Title: Maintenance Technician 1
Reports to: Facilities Manager
Maintenance Technician 1 plays an important role in ensuring that our members and guests have an exceptional experience. This entry-level position is responsible for the maintenance, cleaning, and repair of all facility areas while upholding a safe and welcoming environment for everyone. All tasks will be performed in alignment with the mission and goals of Old Town Hot Springs.
This is the entry-level position in the Maintenance Technician position. Receives immediate supervision from the Facility Manager while learning essential job functions, progressing to a general level of supervision as procedures and processes of assigned areas of responsibility are learned. May receive technical and functional supervision from Maintenance Technician 2.
What We Offer:
- Compensation: $25 โ $27 per hour
- Complimentary hot springs & gym membership for employees
- 50% off new membership for family members
- In facility discounts on products and services
- Employment Option: Part-time positions available.
- Preferred Schedules Available:
- Sundays 6 am – 2 pm
- Wednesday 1 – 5 pm
Job Functions:
Pools & Wastewater
- Maintain pool mechanical systems to ensure proper function.
- Handle and apply pool chemicals safely, maintaining compliance with regulations.
- Monitor and adjust water chemistry; maintain accurate pool logs.
- Inspect and repair water slides and pool-related equipment.
- Operate pool vacuums and maintain cleanliness of pools, decks, and surrounding areas.
- Assist with wastewater management
Grounds
- Landscaping
- Snow removal both manual and using a snow blower
- Lawn furniture organization and repair
- General upkeep and trash removal
Building
- Perform basic carpentry, painting and dry wall repair
- Fitness equipment repair and upkeep
- Assist with vendor and service company visits
- Monitor and help maintain the cleanliness of all areas
- Basic electrical
- Identify issues and report
- Help customers in need of customer service
Miscellaneous
- Assist with special events setup and teardown
- Respond to emergency situations effectively
- Ensure a clean and organized work environment throughout each shift
Position Requirements:
- 1โ2 years of maintenance, trades, or facilities experience preferred
- Ability to lift 60 lbs. and stand six hours plus per day
- Safe handling of pool chemicals (training provided)
- Self-motivated, detail-oriented, and able to follow directions
- Ability to respond calmly and helpfully to members, guests, and staff
- First Aid/CPR, and CPO or AFO certification (or willingness to obtain)
- Have a high level of situational awareness regarding safe working practices
- Represent Old Town Hot Springs in a courteous and professional manner at all times
Massage
Massage Therapist
Old Town Hot Springs is looking for Massage Therapists to join the Massage Team. The Massage Therapist will apply a range of massage techniques involving hands and fingers to relieve pain in muscles, soft tissues, and other parts of the body.
Duties/Responsibilities:
- Consults with clients before massage to identify and evaluate areas requiring therapeutic treatment.
- Consults with clients to assess their expectations, and asks questions related to pain or discomfort and to learn and/or update their medical histories as necessary and appropriate to the scope of treatment.
- Performs requested or suggested massage techniques, that may include deep tissue massage, Swedish massage, sports massage, prenatal massage, myofascial release therapy, lymphatic drainage.
- Occasionally communicates with the patient throughout the massage to ensure comfort with pressure levels and techniques being applied.
- Provides a relaxing and safe environment for clients.
- Ensures smooth transitions between massage techniques.
- Demonstrates and educates clients on methods to soothe and strengthen targeted muscles and tissues at home; may provide reference materials or links to websites and videos for further guidance and instruction.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Ability to correctly perform a variety of massage techniques including deep tissue massage, Swedish massage, and sports massage.
- Friendly and courteous demeanor, with ability to help patrons feel welcomed and relaxed.
Education and Experience:
- High school diploma or equivalent required.
- Completion of massage therapy training program through an approved school or apprenticeship program required. Coursework and clinical work minimum requirement to 650 total hours.
- Active licensure as a massage therapist required.
Physical Requirements:
- Prolonged periods standing and providing massages.
- Must have necessary arm, hand, and finger strength and dexterity to provide massages.
- Must be able to lift up to 15 pounds at times.
Pay & Benefits
- New OTHS memberships for you and discounted memberships for your family
- 20% off programs, services, and products.
- Paid flat rate for service type: 1 hour Swedish Massage, plus 10 min room turn over time and 5 minute break, is a flat rate of $50-$55 (based on experience)
- Massage Therapist earn 100% of their tips and add on services after taxes.
- Incentive programs in place for additional earning potential
- Schedule: Evening and weekend availability needed.
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