Careers
Old Town Hot Springs is an equal opportunity employer dedicated to building an inclusive and welcoming environment for all who wish to join our team.
We’re honored to be recognized as the “Best Place to Work” in the Best of the Boat contest! Our team is passionate about providing exceptional and impactful health and wellness experiences for our valued members and guests. We remain dedicated to cultivating an outstanding workplace culture and offering a competitive benefits program for our full-time employees.
We encourage you to explore the opportunity to join our award-winning team, where the talent, dedication, and collaboration of our team members are key to our ongoing success.
Adminstrative
HR Generalist
Reports To: HR Director
Role Description
As a full-time, on-site Human Resources Generalist, you will support core HR functions including employee relations, recruitment and onboarding, employee engagement, policy administration, and compliance. You will partner closely with managers and staff to provide guidance, support a positive and collaborative workplace culture, and ensure consistent HR practices across the organization.
This role requires strong HR knowledge, sound judgment, and the ability to work both independently and collaboratively in a dynamic, team-oriented environment.
Key Responsibilities
- Drive employee engagement and recognition efforts that promote a positive, collaborative workplace culture.
- Provide day-to-day guidance and coaching to managers and employees on employee relations, performance management, and workplace concerns.
- Lead and support employee relations processes including investigations, documentation, and resolution strategies in partnership with HR leadership.
- Coordinate recruitment activities with HR administrative support team and hiring managers, including postings, candidate screening, interviews, and selection support.
- Facilitate new hire orientation and coordinate training initiatives that support onboarding and ongoing employee development.
- Maintain compliance with HR policies and employment regulations, including I-9 administration, documentation, and participation in HR audits.
- Maintain HR records, support policy updates, and ensure consistent application of HR practices across departments.
- Utilize UKG and other HR systems to manage recruitment, onboarding, performance tracking, and HR operations.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- 1+ years of HR experience
- Familiarity with HRIS systems (UKG Ready experience preferred).
- Strong understanding of employment laws and HR compliance requirements.
- Excellent organizational, communication, and problem-solving skills.
- HR certification (PHR, SHRM-CP, or equivalent) is strongly preferred.
Compensation and Benefits:
- Hourly Rate: $28.00 – $31.00 per hour, based on experience
- Employee Benefits: Complimentary Family Membership to Old Town Hot Springs
- Health, Dental, and Vision Insurance options with 80% premium coverage for employees
- Accident Insurance available
- Health Savings Account (HSA) available
- SIMPLE IRA with 3% employer match on contributions
- 20% Employee Discounts on programs and services
- Paid Time Off:
- 80 hours of vacation time accrual per year
- 48 hours of sick time accrual per year
Aquatics
Aquatics Director
- Lead, motivate, and develop a high-performing aquatics team with clear direction and integrity.
- Recruit, hire, train, evaluate, and retain staff, ensuring a culture of safety, accountability, and professionalism.
- Serve as a lead instructor for lifeguard, CPR, and in-service training.
- Provide hands-on support & coverage across aquatics roles as needed (e.g., lifeguard, instructor, swim coach).
- Evaluate team performance and provide coaching and development opportunities.
- Manage staff schedules and maintain optimal staffing levels aligned with operational and financial goals.
- Prepare and submit accurate bi-monthly payroll for the department.
- Oversee daily aquatics operations, ensuring consistent quality, member, and guest satisfaction.
- Set specific goals and implement plans to grow participation in and improve aquatic programs.
- Build and maintain partnerships with community groups to schedule group visits and develop new programming.
- Address customer feedback and resolve conflicts with professionalism and empathy.
- Support the Steamboat Springs Swim Team by ensuring compliance with USA Swimming standards, creating the team’s vision, providing leadership, and collaborating with the Head Swim Coach.
- Ensure consistent presence on the pool deck to support safety, staff engagement, and adherence to policies.
- Lead cross-departmental training and drills related to OTHS Emergency Action Plan
- Strong understanding of Crisis Management.
- Collaborates to create direction and objectives around the organization’s vision, translates vision into actionable plans.
- Able to act as a subject matter expert on the Model Aquatic Health Code (MAHC) and local/state pool regulations.
- Monitor department expenses, payroll, and monthly revenue to ensure alignment with the approved budget.
- Take ownership of the annual Aquatics department budget development and planning.
- Conduct cost control and financial efficiency analyses to support department sustainability.
- Maintains a strong working relationship with all departments to support smooth operations and accomplishment of goals.
- Represent the aquatics department professionally, in both image and manner, to support OTHS’s mission and strategic goals.
- Provides leadership and direction in the development of short- and long-range plans, and gathers, interprets, and prepares data for reports and recommendations as it pertains to the aquatics department.
- Participate in and support special events, parties, and fundraising efforts as needed.
- Bachelor’s Degree, or comparable professional work experience.
- Minimum three years’ experience in an Aquatics operational leadership capacity.
- Demonstrated success recruiting, managing and developing a team of at least 50+ staff.
- Strong background in program development, staff supervision, and fiscal management.
- Extensive experience conducting training in lifeguarding, water safety, swim lessons, First Aid, CPR, and Administering Emergency Oxygen.
- Ability to push, pull, carry and lift, up to 70 lbs.
- American Red Cross Lifeguard (including Deep Water)
- American Red Cross Lifeguard Instructor (LGI)
- Water Safety Instructor (WSI)
- Lifeguard Instructor Trainer (LGIT) – depending on IT Academy availability
- Proficient in Microsoft Office and facility management software.
- Excellent verbal and written communication skills.
- Ability to lead calmly and effectively in high-stress situations.
- The ability to create a positive team-oriented environment focused on safety, and the ability to inspire a high-level of performance and alignment with the organizational culture is required.
- $70,000 – $80,000 Full time/year-round salary (pay based on experience).
- 100% covered small group health/dental insurance for self.
- HSA available
- Generous PTO policy
- Simple IRA plan match of 3% of salary contributed.
- Old Town Hot Springs membership for self and family.
- Other in-facility discounts and benefits.
Head Lifeguard (full-time)
Job Title: Head Lifeguard
Reports to: Aquatics Director
Job Overview:
As the only public swimming facility in Routt County, Old Town Hot Springs (OTHS) is dedicated to providing aquatic health, wellness, and education opportunities to our members, guests, and the broader community. The Head Lifeguard supports the Aquatics director in daily operations and team engagement. This is an excellent opportunity for experienced lifeguards to begin their leadership journey. This role is expected to lead by example, demonstrating strong safety awareness, professionalism, and accountability at all times.
Essential Duties/Responsibilities:
Leadership & Team Management :
• Assist in managing staff schedules to ensure appropriate coverage, including coordinating shift swaps and helping cover callouts as needed.
• Observing, evaluating, and coaching the lifeguard staff to maintain high performance standards.
• Ensure consistent and fair enforcement of all pool safety rules and policies.
• Assist lifeguards with member and/or guest interactions including enforcing safety rules and code of conduct.
• Lead by example through professionalism, accountability, and strong safety practices.
• Maintain records of staff training, certifications, and incident documentation.
Program oversight & Development
• Schedule and conduct Red Cross Lifeguard certification classes as needed throughout the year.
• Plan, schedule, and conduct monthly in-service training for the lifeguard team.
• Schedule and conduct public ARC First Aid/CPR/AED classes including submitting course record entries and managing class communication.
• Performs other related duties as assigned.
• Communicate regularly with the Aquatics Director regarding staffing needs, safety concerns, incidents, and overall pool operations.
Required Skills/Experience/Certifications:
• Minimum one year (season) experience as a lifeguard.
• Current ARC Lifeguarding Certification. (or ability to renew previous certification within 30 days of hire)
• Current ARC Lifeguarding Instructor r.24 Certification (or ability to obtain within 120 days of hire)
• Strong communication and interpersonal skills.
• Proven experience in working with seasonal employees and ability to build morale through teamwork.
• Able to work early mornings, evenings, and weekends as required.
• Experience/familiarity with Microsoft Office, Google Docs, and other industry related apps.
Physical Requirements:
• Must be a strong swimmer, physically able to rescue & remove a drowning or injured person from the water, meeting or exceeding the Red Cross Lifeguard certification standards.
• Must be willing to work outdoors for prolonged periods, in varied weather conditions.
What we offer:
• $25-27 per hour, plus benefits, based on experience
• 32+ hours per week, year-round, on-site position in Steamboat Springs, CO
• Complimentary Family Membership to Old Town Hot Springs
• Health, Dental, and Vision Insurance options with 80% premium coverage for employees
• Accident Insurance available
• Health Savings Account (HSA) available
• SIMPLE IRA with 3% employer match on contributions
• 20% Employee Discounts on programs and services
• Paid Time Off:
o 80 hours of vacation time accrual per year
o 48 hours of sick time accrual per year
Questions? Contact Operations Director, Rob Gram
Lifeguard
Certification Requirements & Hiring Incentives:
- A valid American Red Cross Lifeguarding Certification is required for this position.
- Uncertified applicants: Certification courses are available by Old Town Hot Springs, Manager can provide additional details and course availability.
Physical Requirements:
· Must be at least 15 years old.
· Must be a skilled swimmer and able to pull weight through the water.
· Must be physically able to rescue someone drowning or injured in the water.
· Prolonged periods of being outdoors.
Swim Instructor
Job Title: Swim Instructor
Position Overview: The Swim Instructor, following American Red Cross guidelines, provides individual and/or group lesson instruction to students 6 months old – adults.
Essential Job Functions:
- Supervise students during class time and be responsible for their safety.
- Provide students with the opportunity to learn swimming skills based on ability level and American Red Cross standards.
- Provide specific and constructive feedback to students verbally and via end of session report cards to enhance learning and understanding.
- Motivate students to excel
- Provide set up and clean up for each class.
Other Responsibilities:
- Be familiar with emergency procedures and pool rules.
- Other duties as assigned by supervisor.
Requirements:
- Uncertified applicants must obtain WSI certification within 3 months of hire: Starting pay rate of $21.00; OTHS provides certification training at no cost for employees.
- Current American Red Cross Water Safety Instructor (WSI) certified applicants: $23.00
Pay and Benefits:
- Flexible schedules
- OTHS membership for you and discounted memberships for your family
- Starting at $23 per hour
- Bonus opportunities
- Schedules available: Part-time available
Part-Time Assistant Swim Coach
Job Title: Part-Time Assistant Swim Coach
Position Overview: The Part-Time Swim Coach supports the safe, inclusive, and progressive development of swimmers in accordance with USA Swimming guidelines. This role is responsible for leading practices, developing athletes’ technical skills, promoting team spirit, and maintaining a positive and motivating environment for all participants. This is a year-round, part-time position starting in December.
Essential Responsibilities:
- Lead and organize structured swim practices for age-group and/or competitive swimmers.
- Ensure swimmer safety and uphold all USA Swimming and facility safety protocols.
- Teach and reinforce proper stroke technique, starts, turns, and race strategies.
- Foster a positive team culture focused on respect, sportsmanship, and individual improvement.
- Communicate regularly with swimmers and parents regarding goals, progress, and meet information in a respectful, hospitable, and professional manner.
- Provide real-time feedback and correction during practices and competitions.
- Support meet preparation and attend scheduled swim meets when required.
- Set up and clean up equipment for practices.
Other Responsibilities:
- Enforce facility and pool rules to ensure a safe and respectful environment.
- Respond calmly and appropriately to all emergencies; know and follow all emergency procedures.
- Attend required trainings, staff meetings, and maintain ongoing certifications.
- Perform other duties as assigned by the Head Coach or Aquatics Director.
Qualifications:
Required Certifications (must be current or completed before start date):
- USA Swimming Coach Certification, including:
- Athlete Protection Training
- Background Check
- Safety Training for Swim Coaches
- Foundations of Coaching 101
- American Red Cross (or equivalent) CPR, First Aid, and AED certification
Preferred Qualifications:
- Prior coaching experience with youth and/or competitive swimmers.
- Strong understanding of stroke mechanics and training principles.
- Ability to inspire and motivate athletes at all skill levels.
- Excellent communication and interpersonal skills.
- Positive, enthusiastic, and team-oriented mindset.
Work Environment & Physical Requirements:
- Willingness to travel as needed for swim meets and team events as scheduled throughout the season.
- Monday-Thursday availability in the afternoons, up to 7 hours total per week.
- Occasional weekend availability for swim meets and team events.
- Must be able to work in an outdoor pool environment in inclement weather conditions.
- Must be able to work in an indoor pool environment for select swim meets.
- Ability to stand for long periods, move quickly, and respond to emergencies in and around the pool.
- May need to lift/move equipment up to 25 lbs.
What we offer:
- $22 per hour
- New OTHS membership for self and discounted membership for immediate family.
- Free slide passes for self
- Guest passes for occasional friends and out-of-town guests
- 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).
Facilities
Maintenance Technician
Job Title: Maintenance Technician 1
Reports to: Facilities Manager
Maintenance Technician 1 plays an important role in ensuring that our members and guests have an exceptional experience. This entry-level position is responsible for the maintenance, cleaning, and repair of all facility areas while upholding a safe and welcoming environment for everyone. All tasks will be performed in alignment with the mission and goals of Old Town Hot Springs.
This is the entry-level position in the Maintenance Technician position. Receives immediate supervision from the Facility Manager while learning essential job functions, progressing to a general level of supervision as procedures and processes of assigned areas of responsibility are learned. May receive technical and functional supervision from Maintenance Technician 2.
Job Functions:
Pools & Wastewater
- Maintain pool mechanical systems to ensure proper function.
- Handle and apply pool chemicals safely, maintaining compliance with regulations.
- Monitor and adjust water chemistry; maintain accurate pool logs.
- Inspect and repair water slides and pool-related equipment.
- Operate pool vacuums and maintain cleanliness of pools, decks, and surrounding areas.
- Assist with wastewater management
Grounds
- Landscaping
- Snow removal both manual and using a snow blower
- Lawn furniture organization and repair
- General upkeep and trash removal
Building
- Perform basic carpentry, painting and dry wall repair
- Fitness equipment repair and upkeep
- Assist with vendor and service company visits
- Monitor and help maintain the cleanliness of all areas
- Basic electrical
- Identify issues and report
- Help customers in need of customer service
Miscellaneous
- Assist with special events setup and teardown
- Respond to emergency situations effectively
- Ensure a clean and organized work environment throughout each shift
Position Requirements:
- 1–2 years of maintenance, trades, or facilities experience preferred
- Ability to lift 60 lbs. and stand six hours plus per day
- Safe handling of pool chemicals (training provided)
- Self-motivated, detail-oriented, and able to follow directions
- Ability to respond calmly and helpfully to members, guests, and staff
- First Aid/CPR, and CPO or AFO certification (or willingness to obtain)
- Have a high level of situational awareness regarding safe working practices
- Represent Old Town Hot Springs in a courteous and professional manner at all times
Compensation and Benefits:
- Hourly Rate: $25.00 – $27.00 per hour, based on experience
- Employee Benefits: Complimentary Family Membership to Old Town Hot Springs
- Health, Dental, and Vision Insurance options with 80% premium coverage for employees
- Accident Insurance available
- Health Savings Account (HSA) available
- SIMPLE IRA with 3% employer match on contributions
- 20% Employee Discounts on programs and services
- Paid Time Off:
- 80 hours of vacation time accrual per year
- 48 hours of sick time accrual per year
Fitness
Camp Counselor (Ages 5–9)
Position Overview
Old Town Hot Springs is seeking an experienced and enthusiastic Camp Counselor to lead our summer camp program from June 15, 2026, to August 14, 2026, for children ages 5–9. This role is ideal for individuals who enjoy working with children and are ready to take on a leadership position in a dynamic, active environment.
Camp Counselors are responsible for planning and leading daily activities, supervising campers, and mentoring Junior Counselors to ensure a safe, engaging, and positive camp experience.
Key Responsibilities
- Lead and supervise a group of campers ages 5–9
- Plan, organize, and implement daily camp activities, including:
- Gentle outdoor hikes
- Swimming and water play in the pool
- Field games such as soccer, kickball, and relays
- Arts and crafts projects
- Yoga and dance sessions
- Provide clear direction and support to Junior Counselors
- Ensure the safety and well-being of all campers at all times
- Manage camper behavior using positive guidance and inclusion strategies
- Maintain a structured, organized, and fun camp environment
- Communicate effectively with staff and program supervisors
- Serve as a positive, energetic role model
Qualifications
- Previous experience working with children ages 5–9 (camp, childcare, education, or similar setting)
- Demonstrated leadership skills and ability to take initiative
- Strong communication and teamwork abilities
- Responsible, dependable, and highly organized
- Energetic, patient, and enthusiastic
- Comfortable leading outdoor and physical activities
- Must be at least 16 years of age
Preferred Qualifications
- CPR/First Aid certification (or willingness to obtain)
- Experience in recreation, education, or child development
- Prior camp or youth program leadership experience
Physical Requirements
- Ability to lift and carry 30-50 lbs
- Ability to work outdoors in varying weather conditions
- Standing and walking for prolonged periods of time
What we offer
- $20 – $23 per hour, based on experience
- New OTHS membership for you and discounted membership for your family
- 20% off programs, services, and products
Junior Camp Counselor (Ages 5–9)
Position Overview:
Old Town Hot Springs is seeking a motivated and responsible Junior Camp Counselor to assist with our summer camp program for children ages 5–9. This is a great opportunity for individuals seeking hands-on experience working with children in a fun, active, and supportive environment. Junior Counselors work closely with Lead Counselors to help create a safe, engaging, and positive camp experience.
Key Responsibilities:
- Assist Lead Counselors in supervising and engaging campers
- Help set up, lead, and participate in daily activities, including:
- Gentle outdoor hikes
- Swimming and water play in the pool
- Field games such as soccer, kickball, and relays
- Arts and crafts projects
- Supporting campers during yoga and dance classes
- Encourage positive behavior and inclusion among campers
- Help maintain a safe and organized camp environment
- Serve as a positive role model for children
Qualifications:
- Some experience working with children ages 5–9 (babysitting, volunteering, or assisting in programs acceptable)
- Responsible, dependable, and eager to learn
- Energetic, enthusiastic, and positive attitude
- Ability to work well as part of a team
- Patient, caring, and attentive to children’s needs
- Comfortable participating in outdoor and physical activities
- Must be at least 14 years of age
Preferred Qualifications:
- Interest in recreation, education, or child development
- Interest in recreation, education, or child development
Physical Requirements
- Ability to life and carry 30-50 lbs
- Ability to work outdoors in varying weather conditions
- Standing and walking for prolonged periods of time
What we offer
- $20 – $23 per hour, based on experience
- New OTHS membership for you and discounted membership for your family
- 20% off programs, services, and products
How to Apply:
Interested candidates should submit a resume and a brief statement describing their interest in working with children and what they hope to gain from this experience. Spend your summer building skills, making connections, and helping create lasting memories for campers!
Massage
Massage Therapist
Old Town Hot Springs is looking for Massage Therapists to join the Massage Team. The Massage Therapist will apply a range of massage techniques involving hands and fingers to relieve pain in muscles, soft tissues, and other parts of the body.
Duties/Responsibilities:
- Consults with clients before massage to identify and evaluate areas requiring therapeutic treatment.
- Consults with clients to assess their expectations, and asks questions related to pain or discomfort and to learn and/or update their medical histories as necessary and appropriate to the scope of treatment.
- Performs requested or suggested massage techniques, that may include deep tissue massage, Swedish massage, sports massage, prenatal massage, myofascial release therapy, lymphatic drainage.
- Occasionally communicates with the patient throughout the massage to ensure comfort with pressure levels and techniques being applied.
- Provides a relaxing and safe environment for clients.
- Ensures smooth transitions between massage techniques.
- Demonstrates and educates clients on methods to soothe and strengthen targeted muscles and tissues at home; may provide reference materials or links to websites and videos for further guidance and instruction.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Ability to correctly perform a variety of massage techniques including deep tissue massage, Swedish massage, and sports massage.
- Friendly and courteous demeanor, with ability to help patrons feel welcomed and relaxed.
Education and Experience:
- High school diploma or equivalent required.
- Completion of massage therapy training program through an approved school or apprenticeship program required. Coursework and clinical work minimum requirement to 650 total hours.
- Active licensure as a massage therapist required.
Physical Requirements:
- Prolonged periods standing and providing massages.
- Must have necessary arm, hand, and finger strength and dexterity to provide massages.
- Must be able to lift up to 15 pounds at times.
Pay & Benefits
- New OTHS memberships for you and discounted memberships for your family
- 20% off programs, services, and products.
- Paid flat rate for service type: 1 hour Swedish Massage, plus 10 min room turn over time and 5 minute break, is a flat rate of $50-$55 (based on experience)
- Massage Therapist earn 100% of their tips and add on services after taxes.
- Incentive programs in place for additional earning potential
- Schedule: Evening and weekend availability needed.
APPLY ONLINE
"*" indicates required fields