• Lead, motivate, and develop a high-performing aquatics team with clear direction and integrity.
• Recruit, hire, train, evaluate, and retain staff, ensuring a culture of safety, accountability, and professionalism.
• Serve as a lead instructor for lifeguard, CPR, and in-service training.
• Provide hands-on support & coverage across aquatics roles as needed (e.g., lifeguard, instructor, swim coach).
• Evaluate team performance and provide coaching and development opportunities.
• Manage staff schedules and maintain optimal staffing levels aligned with operational and financial goals.
• Prepare and submit accurate bi-monthly payroll for the department.

• Oversee daily aquatics operations, ensuring consistent quality, member, and guest satisfaction.
• Set specific goals and implement plans to grow participation in and improve aquatic programs.
• Build and maintain partnerships with community groups to schedule group visits and develop new programming.
• Address customer feedback and resolve conflicts with professionalism and empathy.
• Support the Steamboat Springs Swim Team by ensuring compliance with USA Swimming standards, creating the team’s vision, providing leadership, and collaborating with the Head Swim Coach.

• Ensure consistent presence on the pool deck to support safety, staff engagement, and adherence to policies.
• Lead cross-departmental training and drills related to OTHS Emergency Action Plan
• Strong understanding of Crisis Management.
• Collaborates to create direction and objectives around the organization’s vision, translates vision into actionable plans.
• Able to act as a subject matter expert on the Model Aquatic Health Code (MAHC) and local/state pool regulations.

• Monitor department expenses, payroll, and monthly revenue to ensure alignment with the approved budget.
• Take ownership of the annual Aquatics department budget development and planning.
• Conduct cost control and financial efficiency analyses to support department sustainability.

• Maintains a strong working relationship with all departments to support smooth operations and accomplishment of goals.
• Represent the aquatics department professionally, in both image and manner, to support OTHS’s mission and strategic goals.
• Provides leadership and direction in the development of short- and long-range plans, and gathers, interprets, and prepares data for reports and recommendations as it pertains to the aquatics department.
• Participate in and support special events, parties, and fundraising efforts as needed.

• Bachelor’s Degree, or comparable professional work experience.
• Minimum three years’ experience in an Aquatics operational leadership capacity.
• Demonstrated success recruiting, managing and developing a team of at least 50+ staff.
• Strong background in program development, staff supervision, and fiscal management.
• Extensive experience conducting training in lifeguarding, water safety, swim lessons, First Aid, CPR, and Administering Emergency Oxygen.
• Ability to push, pull, carry and lift, up to 70 lbs.

• American Red Cross Lifeguard (including Deep Water)
• American Red Cross Lifeguard Instructor (LGI)

• Water Safety Instructor (WSI)
• Lifeguard Instructor Trainer (LGIT) – depending on IT Academy availability

• Proficient in Microsoft Office and facility management software.
• Excellent verbal and written communication skills.
• Ability to lead calmly and effectively in high-stress situations.
• The ability to create a positive team-oriented environment focused on safety, and the ability to inspire a high-level of performance and alignment with the organizational culture is required.

• $70,000 – $80,000 Full time/year-round salary (pay based on experience).
• 100% covered small group health/dental insurance for self.
• HSA available
• Generous PTO policy
• Simple IRA plan match of 3% of salary contributed.
• Old Town Hot Springs membership for self and family.
• Other in-facility discounts and benefits.

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Job Title: Swim Instructor

Position Overview: The Swim Instructor, following American Red Cross guidelines, provides individual and/or group lesson instruction to students 6 months old – adults.

Essential Job Functions:

• Supervise students during class time and be responsible for their safety.
• Provide students with the opportunity to learn swimming skills based on ability level and American Red Cross standards.
• Provide specific and constructive feedback to students verbally and via end of session report cards to enhance learning and understanding.
• Motivate students to excel
• Provide set up and clean up for each class.

Other Responsibilities:

• Be familiar with emergency procedures and pool rules.
• Other duties as assigned by supervisor.

 Requirements:

• Current American Red Cross Water Safety Instructor certification.

Pay and Benefits:

• Flexible schedules
• OTHS membership for you and discounted memberships for your family
• Starting at $23 per hour
• Bonus opportunities
• Schedules available: Part-time available

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Job Title: Part-Time Assistant Swim Coach

Position Overview: The Part-Time Swim Coach supports the safe, inclusive, and progressive development of swimmers in accordance with USA Swimming guidelines. This role is responsible for leading practices, developing athletes’ technical skills, promoting team spirit, and maintaining a positive and motivating environment for all participants. This is a year-round, part-time position starting in December. 

Essential Responsibilities:

• Lead and organize structured swim practices for age-group and/or competitive swimmers.
• Ensure swimmer safety and uphold all USA Swimming and facility safety protocols.
• Teach and reinforce proper stroke technique, starts, turns, and race strategies.
• Foster a positive team culture focused on respect, sportsmanship, and individual improvement.
• Communicate regularly with swimmers and parents regarding goals, progress, and meet information in a respectful, hospitable, and professional manner.
• Provide real-time feedback and correction during practices and competitions.
• Support meet preparation and attend scheduled swim meets when required.
• Set up and clean up equipment for practices.

Other Responsibilities:

• Enforce facility and pool rules to ensure a safe and respectful environment.
• Respond calmly and appropriately to all emergencies; know and follow all emergency procedures.
• Attend required trainings, staff meetings, and maintain ongoing certifications.
• Perform other duties as assigned by the Head Coach or Aquatics Director.

Qualifications:
Required Certifications (must be current or completed before start date):  

• USA Swimming Coach Certification, including:
• Athlete Protection Training
• Background Check
• Safety Training for Swim Coaches
• Foundations of Coaching 101
• American Red Cross (or equivalent) CPR, First Aid, and AED certification

Preferred Qualifications:  

• Prior coaching experience with youth and/or competitive swimmers.
• Strong understanding of stroke mechanics and training principles.
• Ability to inspire and motivate athletes at all skill levels.
• Excellent communication and interpersonal skills.
• Positive, enthusiastic, and team-oriented mindset.

Work Environment & Physical Requirements:  

• Willingness to travel as needed for swim meets and team events as scheduled throughout the season.
• Monday-Thursday availability in the afternoons, up to 7 hours total per week.
• Occasional weekend availability for swim meets and team events.
• Must be able to work in an outdoor pool environment in inclement weather conditions.
• Must be able to work in an indoor pool environment for select swim meets.
• Ability to stand for long periods, move quickly, and respond to emergencies in and around the pool.
• May need to lift/move equipment up to 25 lbs.

What we offer:

• $22 per hour
• New OTHS membership for self and discounted membership for immediate family.
• Free slide passes for self
• Guest passes for occasional friends and out-of-town guests
• 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).

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Job Summary:

The Marketing and Events Coordinator is a full-time on-site role that reports to the Marketing Director. From conceptualization to implementation, this position plays a key role in driving our marketing initiatives and ensuring the success of our events. They will be responsible for planning, organizing, and executing marketing campaigns, managing social media platforms, coordinating special events, and collaborating with internal and external stakeholders to ensure successful marketing and event strategies. The Marketing and Events Coordinator will also assist in creating marketing materials, analyzing data and trends, and evaluating the effectiveness of marketing efforts.

Duties/Responsibilities:

Marketing

• Create engaging content for the organization. Content includes but is not limited to writing copy, designing graphics, and producing multimedia assets.
• Work with the Marketing Director to develop and execute various marketing campaigns across various channels, including digital, print, social media, and email.
• Manage social media accounts, including creating content calendars, scheduling posts, monitoring engagement, and analyzing performance metrics.
• Assist in maintaining and updating the organization’s website, including adding new content, optimizing for SEO, and monitoring site analytics.

Events

• Assist in planning and coordinating new and existing OTHS events including logistics, vendor management, and promotion.
• Create and manage event budgets, ensuring cost-effectiveness while meeting marketing and event objectives.
• Conduct post-event evaluations to assess successes, identify areas for improvement, and develop actionable insights for future events.
• Attend community events on behalf of Old Town Hot Springs. Maintain a professional image and manner consistent with the OTHS mission and goals.

Other

• Collaboration: Maintains a strong working relationship with all departments to support overall organization objectives and goals.
• Stay current with industry trends, best practices, and emerging technologies to innovate and optimize strategies.

Requirements:

• A bachelor’s degree in marketing, communications, hospitality management, or a related field is preferred.
• A minimum of two years’ experience in a marketing and/or events role.
• Excellent verbal and written communication skills.
• Strong organizational and logistical skills are essential, along with the ability to plan and execute events of varying sizes and complexity.
• The ability to quickly identify issues and develop solutions in a fast-paced environment, particularly during events.
• The ability to think creatively and develop innovative marketing strategies and event concepts.
• Proficiency with Microsoft Office Suite, as well as experience with marketing automation tools, CRM systems, and graphic design software (e.g., Canva, Adobe Creative Suite)

What we offer:

• $23 – $28 per hour, based on experience
• OTHS membership for self and family
• Small group health/dental for self with 80% of premium paid
• 20% off OTHS programs, services, and products.
• 80 hours of vacation time and 40 hours sick time accrual
• Other in-facility discounts, and benefits.

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