• Lead, motivate, and develop a high-performing aquatics team with clear direction and integrity.
• Recruit, hire, train, evaluate, and retain staff, ensuring a culture of safety, accountability, and professionalism.
• Serve as a lead instructor for lifeguard, CPR, and in-service training.
• Provide hands-on support & coverage across aquatics roles as needed (e.g., lifeguard, instructor, swim coach).
• Evaluate team performance and provide coaching and development opportunities.
• Manage staff schedules and maintain optimal staffing levels aligned with operational and financial goals.
• Prepare and submit accurate bi-monthly payroll for the department.

• Oversee daily aquatics operations, ensuring consistent quality, member, and guest satisfaction.
• Set specific goals and implement plans to grow participation in and improve aquatic programs.
• Build and maintain partnerships with community groups to schedule group visits and develop new programming.
• Address customer feedback and resolve conflicts with professionalism and empathy.
• Support the Steamboat Springs Swim Team by ensuring compliance with USA Swimming standards, creating the team’s vision, providing leadership, and collaborating with the Head Swim Coach.

• Ensure consistent presence on the pool deck to support safety, staff engagement, and adherence to policies.
• Lead cross-departmental training and drills related to OTHS Emergency Action Plan
• Strong understanding of Crisis Management.
• Collaborates to create direction and objectives around the organization’s vision, translates vision into actionable plans.
• Able to act as a subject matter expert on the Model Aquatic Health Code (MAHC) and local/state pool regulations.

• Monitor department expenses, payroll, and monthly revenue to ensure alignment with the approved budget.
• Take ownership of the annual Aquatics department budget development and planning.
• Conduct cost control and financial efficiency analyses to support department sustainability.

• Maintains a strong working relationship with all departments to support smooth operations and accomplishment of goals.
• Represent the aquatics department professionally, in both image and manner, to support OTHS’s mission and strategic goals.
• Provides leadership and direction in the development of short- and long-range plans, and gathers, interprets, and prepares data for reports and recommendations as it pertains to the aquatics department.
• Participate in and support special events, parties, and fundraising efforts as needed.

• Bachelor’s Degree, or comparable professional work experience.
• Minimum three years’ experience in an Aquatics operational leadership capacity.
• Demonstrated success recruiting, managing and developing a team of at least 50+ staff.
• Strong background in program development, staff supervision, and fiscal management.
• Extensive experience conducting training in lifeguarding, water safety, swim lessons, First Aid, CPR, and Administering Emergency Oxygen.
• Ability to push, pull, carry and lift, up to 70 lbs.

• American Red Cross Lifeguard (including Deep Water)
• American Red Cross Lifeguard Instructor (LGI)

• Water Safety Instructor (WSI)
• Lifeguard Instructor Trainer (LGIT) – depending on IT Academy availability

• Proficient in Microsoft Office and facility management software.
• Excellent verbal and written communication skills.
• Ability to lead calmly and effectively in high-stress situations.
• The ability to create a positive team-oriented environment focused on safety, and the ability to inspire a high-level of performance and alignment with the organizational culture is required.

• $70,000 – $80,000 Full time/year-round salary (pay based on experience).
• 100% covered small group health/dental insurance for self.
• HSA available
• Generous PTO policy
• Simple IRA plan match of 3% of salary contributed.
• Old Town Hot Springs membership for self and family.
• Other in-facility discounts and benefits.

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Job Title: Swim Instructor

Position Overview: The Swim Instructor, following American Red Cross guidelines, provides individual and/or group lesson instruction to students 6 months old – adults.

Essential Job Functions:

• Supervise students during class time and be responsible for their safety.
• Provide students with the opportunity to learn swimming skills based on ability level and American Red Cross standards.
• Provide specific and constructive feedback to students verbally and via end of session report cards to enhance learning and understanding.
• Motivate students to excel
• Provide set up and clean up for each class.

Other Responsibilities:

• Be familiar with emergency procedures and pool rules.
• Other duties as assigned by supervisor.

 Requirements:

• Current American Red Cross Water Safety Instructor certification.

Pay and Benefits:

• Flexible schedules
• OTHS membership for you and discounted memberships for your family
• Starting at $23 per hour
• Bonus opportunities
• Schedules available: Part-time available

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Job Title: Part-Time Assistant Swim Coach

Position Overview: The Part-Time Swim Coach supports the safe, inclusive, and progressive development of swimmers in accordance with USA Swimming guidelines. This role is responsible for leading practices, developing athletes’ technical skills, promoting team spirit, and maintaining a positive and motivating environment for all participants. This is a year-round, part-time position starting in December. 

Essential Responsibilities:

• Lead and organize structured swim practices for age-group and/or competitive swimmers.
• Ensure swimmer safety and uphold all USA Swimming and facility safety protocols.
• Teach and reinforce proper stroke technique, starts, turns, and race strategies.
• Foster a positive team culture focused on respect, sportsmanship, and individual improvement.
• Communicate regularly with swimmers and parents regarding goals, progress, and meet information in a respectful, hospitable, and professional manner.
• Provide real-time feedback and correction during practices and competitions.
• Support meet preparation and attend scheduled swim meets when required.
• Set up and clean up equipment for practices.

Other Responsibilities:

• Enforce facility and pool rules to ensure a safe and respectful environment.
• Respond calmly and appropriately to all emergencies; know and follow all emergency procedures.
• Attend required trainings, staff meetings, and maintain ongoing certifications.
• Perform other duties as assigned by the Head Coach or Aquatics Director.

Qualifications:
Required Certifications (must be current or completed before start date):  

• USA Swimming Coach Certification, including:
• Athlete Protection Training
• Background Check
• Safety Training for Swim Coaches
• Foundations of Coaching 101
• American Red Cross (or equivalent) CPR, First Aid, and AED certification

Preferred Qualifications:  

• Prior coaching experience with youth and/or competitive swimmers.
• Strong understanding of stroke mechanics and training principles.
• Ability to inspire and motivate athletes at all skill levels.
• Excellent communication and interpersonal skills.
• Positive, enthusiastic, and team-oriented mindset.

Work Environment & Physical Requirements:  

• Willingness to travel as needed for swim meets and team events as scheduled throughout the season.
• Monday-Thursday availability in the afternoons, up to 7 hours total per week.
• Occasional weekend availability for swim meets and team events.
• Must be able to work in an outdoor pool environment in inclement weather conditions.
• Must be able to work in an indoor pool environment for select swim meets.
• Ability to stand for long periods, move quickly, and respond to emergencies in and around the pool.
• May need to lift/move equipment up to 25 lbs.

What we offer:

• $22 per hour
• New OTHS membership for self and discounted membership for immediate family.
• Free slide passes for self
• Guest passes for occasional friends and out-of-town guests
• 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).

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Job Title: Safety Manager

Reports to: Facilities Director

Location: Steamboat Springs, CO

Job Type: Full-time

Position Overview: The Safety Manager ensures a safe, welcoming, and respectful environment for all patrons and staff at Old Town Hot Springs. This position leads the enforcement of the Code of Conduct, oversees risk mitigation, emergency preparedness, and facility monitoring. The Safety Manager focuses on proactive safety practices, training, empathetic leadership, and strong cross-departmental collaboration.

Key Responsibilities:

Code of Conduct:

• Investigate: Investigate Code of Conduct violations by reviewing available evidence, including video, witness statements, and staff reports.
• Enforce: When necessary, enforce the Code of Conduct with empathy and coordinate organizational action, including written warnings, membership suspensions, and issuing trespassing notices.
• Policy Review: As appropriate, review the Code of Conduct, By Laws, and Facility Rules to maintain a safe atmosphere for customers from all backgrounds.

Site Security:

• Parking Lots: Maintain orderly parking lots and monitor for long term / overnight parking.
• Building: Ensure doors, windows, fire exits, and “staff only” areas are maintained.
• Pool Area: Review the effectiveness of pool area fencing, fire exits, and mechanical room access points.
• Land: Inspect open areas to monitor trespassing, camping, and fence integrity.

Risk Management

• Staff Education: Foster strong teams by proactively training staff members in de-escalation techniques, nonviolent conflict resolution, customer engagement, crisis management, and diffusing tension.
• Emergency Action Plans: In collaboration with all organizational departments, review existing emergency action plans and assist directors in offering impactful staff trainings.
• Incident Reporting & Cataloging: Collect incident reports organization-wide, then catalog and compile them into useful statistics to address persistent problem areas. Review incident reports and debrief with impacted team members to improve future responses.
• Emergency Equipment: In collaboration with the Aquatics Department and Facilities Department, review available emergency equipment and plan for future purchasing.

On-Site Presence:

• Monitor & Patrol: Proactively patrol all areas on property in person to ensure a safe and pleasant environment for customers. Engage with customers and staff during these patrols to build relationships based in trust.
• Interdepartmental Backup: Be available to back up other teams when things do not go as planned.
• Emergencies: Provide a calm, professional and practiced presence during emergencies while carrying out the Emergency Action Plan.
• Lost & Found: Organize lost and found items. Contact customers, turn over to police, donate or dispose of as needed.
• Asset Protection: Protect company owned items from theft. Monitor retail inventory and pursue strategies to reduce theft.
• Liaison with Emergency Services: Be the point of contact for police and fire department communications.

Additional Responsibilities:

• Special Events: Assist with special events, including annual fundraiser and fitness/aquatic programs.
• Computer Use: Must be able to maintain electronic records, use computers / basic software efficiently, and operate video surveillance software.

Qualifications:

• Education:Bachelor’s degree in emergency management, criminal justice, public safety, or related field preferred, equivalent professional experience also considered.
• Experience: Minimum 1 years of experience in security, crime prevention, emergency response, risk management, de-escalation, crisis management or a related field.
• Certifications: Ability to obtain instructor-level emergency first aid certifications within 180 days of hire (CPR, AED, First Aid).
• Skills:
  • Capable of managing emergency and crisis situations.
  • The ability to naturally diffuse tension with empathy and authority.
  • Willingness to communicate directly with customers and employees in difficult situations.
  • Discretion, confidentiality and trustworthiness.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills for training staff and collaborating with multiple departments.
  • Proficient in record-keeping and compliance documentation.
  • Ability to manage multiple tasks and prioritize responsibilities effectively.
  • Willingness to learn and assist other departments at Old Town Hot Springs.

Working Conditions:

• Schedule:

• • Primary work hours 2-9:30 pm
  • Weekend work required
  • Final work schedule subject to negotiation
• This position requires work outdoors, including during inclement weather conditions, and involves physically demanding tasks such as long periods of standing/walking.
• This position requires office / supervisory work.

What we offer:

• $25-29/hour based on experience
• Full-time, on-site position in Steamboat Springs, CO
• Complimentary new Family Membership to Old Town Hot Springs
• Health, Dental, and Vision Insurance options with 80% premium coverage for employees
• Health Savings Account (HSA) available
• SIMPLE IRA with 3% employer match on contributions
• Employee Discounts on programs and services
• Paid Time Off: 80 hours of vacation time accrual per year + 48 hours of sick time accrual per year

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